• BolexForSoup@kbin.social
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    1 year ago

    How sure is the consumer to be that that 20% goes to the employees?

    They pay people a higher, standard wage and drop tips entirely. How do you know what % of anything you buy goes to the person serving you?

    • brygphilomena@lemmy.world
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      1 year ago

      My point is that if someone leaves a 20% tip, that goes to the server and whoever they need to tip out like bartender and busboys. But it goes directly to them. When a business implements a service fee, that direct line to the service worker goes away. If I’m told there is a 20% fee to pay staff, I expect it to go directly to staff.

      I’m all for dropping tips and paying living wages. But a “service fee” isn’t the way to do it. Just raise the damn prices.

      A mandatory 20% fee is just the business saying that everyone has to tip 20%, and trust us that it actually goes to the servers/staff. There is functionally no difference culture-wise between giving consumers the choice to tip 20% and mandating a 20% service fee. It’s the same as the “gratuity added to parties over 8.”

      • BolexForSoup@kbin.social
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        1 year ago

        I think you are over thinking this. The entire point is to drop the 20% tip and to just incorporate the cost and pay everybody a living wage. There’s no calculation to be made about who gets what % or whatever. It doesn’t matter what percentage of your dollar goes to who. It’s about making it like a normal business and getting rid of tip culture all together all together.